Stop Guessing. Start Winning
ReviewGap reads the Google reviews – yours and your competitors' – and tells you what's winning or losing you customers. No metrics to decode, just the facts in simple, actionable language.
Free trial for 30 days. No setup. Cancel anytime.
How ReviewGap works
From your first search to your first gap analysis – no complex metrics, no setup, no guesswork.
List your competition
Add your competition by name, or search for similar businesses on the map to compare their reviews with your business.
ReviewGap reads reviews
Yours and your competitor's reviews pulled from Google and analysed by AI – to find real patterns, not just star averages.
Get your gap analysis
A breakdown of what you are winning, losing or trending on – based on real customer reviews – in simple actionable language.
What's in it for you
Every report reads like a briefing from someone who actually read the reviews – not a spreadsheet. You'll know what's working, what's not, and what to fix first, in plain English.
- Know exactly why you're losing customers to a specific competitor – not just that your rating dropped.
- Spot emerging trends across your category before they show up in your own reviews.
- Get actionable insights instantly, ready to act on – show customers you care.
This week's gap analysis
The Daily Grind
Losing on wait times
Mentioned in 34% of negative reviews, up from 18% last month. Java House is winning here – reviewers say it's “always fast even when busy.”
Winning on staff
“Remembers my order” and “friendly staff” show up 3x more in your reviews than any competitor's.
Emerging trend
Oat milk complaints are rising across all 4 cafes nearby – a category opportunity, not just a threat.
Built for businesses to stay ahead of the curve
Know why you're losing customers – today.
Free trial for 30 days. No setup. Cancel anytime.
Frequently asked questions
Everything you need to know before you get started.
Is this against Google's rules?
No. We read the same reviews that are already public on Google Maps – nothing private, nothing scraped from your account. You never need to connect a Google account or hand over any credentials.
How often is my data updated?
Every plan refreshes daily. Starter shows a 30-day rolling window; Growth and Agency get both a 7-day and a 30-day rolling window, so you catch shifts in your reviews – and your competitors' – while they're still fresh.
Do I need to connect anything or set up integrations?
No integrations, single click sign up. Add your business and your competitors – ReviewGap will generate an analysis and share with you on your dashboard.
What if I don't know who my competitors are?
You don't need to. Search by name, or drop a pin and set a radius – we'll surface the nearby businesses actually competing with you for the same customers.
Which types of businesses is ReviewGap built for?
Local service businesses with visible nearby competition and a decent volume of reviews – coffee shops, restaurants, salons, and gyms are where we're starting, with more verticals on the way.
Can I cancel anytime?
Yes – no contracts, no cancellation calls. Cancel outright whenever you want.